Shipping and Delivery Policy

At Olora, our mission is to empower women to feel confident and comfortable in their active lifestyles. We are dedicated to creating innovative, seamless solutions that eliminate common concerns experienced by women in the gym and everyday life. We believe every woman deserves to move freely and confidently, and that includes receiving your products in a timely and secure manner.

Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipment Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Customs, Duties, and Taxes

Olora is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Lost Packages

If you have not received your order within the estimated timeframe, or if your item arrived damaged, please contact our customer support immediately so we can investigate and assist you.

For any questions regarding shipping and delivery, please reach out to us at